![]() ![]() Please ask your physician if you have any questions. Your physician should endeavor to give you information concerning your medical condition, including the results of tests or procedures, in language that you can be expected to understand. You have the right to understand your health problems and to know who will be medically responsible for your care. You have the right to information about your illness and method of treatment. We do not discriminate in providing treatment to our patients on the basis of race, sex, age, religion, sexual orientation, education, national origin, or source of payment. We will endeavor to respond to your requests for service, aid, and comfort as promptly and effectively as possible, and hospital personnel will attempt to answer any questions you may have regarding the hospital or its services. You have the right to be treated with respect, compassion, and consideration. We believe that mutual understanding between patients and healthcare personnel is vital in the care and recovery process. Assistance is given to the patient and family in the exercise of their right to make informed decisions regarding medical care. The patient, or their legal representative as appropriate, has the right to make decisions regarding their medical care, including the decision to discontinue treatment, to the extent permitted by law. And we want to give our best to every patient to help them achieve their best. We recognize and respect every patient as an individual with unique healthcare needs. Kettering Health Washington Twp: (937) 723-4055.Kettering Health Greene Memorial: (937) 352-2421.They can also help you apply for HCAPS and help you understand how to pay through Medicare, Medicaid, and Social Security. If you need surgery price quotes, your medical center’s financial advisor will provide that information. ![]() If you need information about your medical record or need to obtain yours or a family member’s, please call (937) 752-2200 or visit Medical Records. Having access to your medical records or the medical records of a loved one is a necessary quality to receiving care. If you have a question about a bill, need an itemized statement, want to update insurance information, or need to dispute a bill, please call (937) 384-8788. We encourage you to share them with your nurse, nurse manager, department manager, or supervisor for your care. We invite every patient’s comments, questions, and concerns. One way we do that is by making sure we come around patients to help them understand what it means to be a patient at Kettering Health. We are united in guiding every person to their best health. ![]()
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